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Webinar

From Insights to Action: How to Activate ODI Across Your Entire Organization


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bnbvStrategyn 12
Hosted by Tony Ulwick
Discussion Points
  • How to Create Your Single Source of Truth
  • The Organizational Activation Blueprint
    • Marketing activation: Messaging that communicates competitive strengths in addressing customer outcomes
    • Sales activation: Diagnostic tools to identify underserved outcomes in specific accounts
    • Product activation: Pipeline prioritization based on customer outcome opportunities
    • R&D activation: Resource reallocation to highest-impact development initiatives
Duration: 60 Minutes

Description

Transform your innovation process from guesswork to science.

Join innovation expert Tony Ulwick, founder of Strategyn and creator of Outcome-Driven Innovation (ODI), for an executive-level deep dive into activating customer outcome insights across your entire organization.

Most companies invest millions in customer research but struggle to turn insights into coordinated action.

  • Marketing builds campaigns around demographic data
  • Product develops features based on internal assumptions
  • Sales pitches capabilities rather than customer value
  • R&D pursues technology trends

—all without a shared understanding of what customers actually need to accomplish.

This organizational fragmentation costs companies 10% or more of their annual revenue, yet 80% of innovation initiatives still fail because teams operate with different definitions of customer success.

In this 60-minute session, you’ll discover:

  • Why traditional market research fragments organizations instead of aligning them
  • The proven framework that Fortune 500 companies use to achieve 86% innovation success rates (vs. 17% industry average)
  • How to transform customer outcome insights into coordinated action across Marketing, Sales, Product, R&D, and executive leadership

Whether you’re struggling with misaligned teams, unpredictable innovation results, or scattered customer research investments, this session will provide the strategic framework to activate outcome-driven


Tony Ulwick

Tony is the pioneer of Jobs-to-be-Done Theory, inventor of the Outcome-Driven Innovation® (ODI) process, and founder and CEO of Strategyn. Philip Kotler calls Tony “the Deming of innovation” and Clayton Christensen credits him with “bringing predictability to innovation.” Published in Harvard Business Review and MIT Sloan Management Review, Tony is also the author of 2 best sellers: What Customers Want and JOBS TO BE DONE: Theory to Practice.

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