product positioning

Connect perfectly with your customers
By appealing to their functional and emotional needs


Connect perfectly with customers

By appealing to their emotional jobs

Value is created when a product helps customers execute the job-to-be-done better. And value is communicated by explaining to customers how a product does this and by tying that message to the customer’s emotional jobs. Using Outcome-Driven Innovation, we discover the correlation between the customers’ functional and emotional jobs, so you can create messages that hit home and touch the heart. Learn More

Master Jobs-to-be-Done
November 2, 2017 San Francisco

Interested in learning Jobs-to-be-Done theory and putting it into practice at your organization?

Come to our Master Class and learn from JTBD pioneer Tony Ulwick!

Event Information