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Outcome-Driven Innovation
Home: Innovation Resources: Supporting Articles

Supporting Articles

NEW! Debunking the Myths About Customer Needs
Lance A Bettencourt

In this article, Lance A. Bettencourt discusses the importance of customer needs, and contends that even though the front end of innovation has seen its own set of process challenges, companies can still forge successful innovation initiatives by forming correct beliefs about and a real definition of customer needs. This article, originally published by the American Marketing Association, is now available to download for free here.

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NEW! The Rise Of Innovation Management Tools
Diverse Vendors Converge To Help Firms Drive Continuous Innovation
by Chris Townsend with Navi Radjou, Christopher Andrews, and Janine Liu
July 14, 2008

In a recent global study, 93% of senior business executives cited innovation as a top strategic priority. Why? A globalized economy and the pervasive Internet are accelerating the winds of change buffeting today’s enterprises. To stay ahead of constant change, CEOs are clamoring for continuous — not ad hoc — innovation. In response, a new market for “innovation management tools” is emerging. The providers in this space share a vision of continuous innovation as a core business discipline to be actively managed — not a technical problem to be solved. Therefore, this new market’s key offerings are the tools — software backed by domain expertise — that provide leverage in executing on this vision
of continuous innovation. To succeed in the long term, innovation management tool providers must abandon their platform ambitions and plug into well-established enterprise software platforms like Force.com, Microsoft, Oracle, and SAP.

 

 

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NEW! Creating Organizational Transformations
by McKinsey Global Survey Results

Organizations need to change constantly, for all kinds of reasons, but achieving a true step change in performance is rare. Indeed, in a recent McKinsey survey of executives from around the world, only a third say that their organizations succeeded in doing so. Executives were also asked how their organizations designed and managed a recent change effort, how they engaged employees in it, and how involved senior leaders were. These survey results highlight several important tactics that organizations use to transform themselves successfully.
 

 

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NEW! A Critical Evaluation of Outcome-Driven Innovation®
by Nicola Sutton

This thesis, prepared by Nicola Sutton, a graduate student at Cranfield University's Cranfield School of Management - Strategic Marketing Group provides a "critical evaluation of Outcome-Driven Innovation;" describing it as "a new approach to listening to and incorporating the voice-of-the-customer throughout the innovation and new product development process." It takes a comprehensive look at the Outcome-Driven methodology, and analyzes more specifically how it applies to new product development processes.
 

 

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Why the United States Needs an Innovation Strategy
by Amy Bernstein
Author John Kao diagnoses America’s ills as a continuing loss of innovation capacity. But, he says, there is a way to reverse that trend.
 

 

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