# Strategyn > Strategyn, an Innovation Consulting firm by Tony Ulwick, pioneers JTBD Theory and Outcome\-Driven Innovation\. We help businesses grow and succeed\. Generated by Yoast SEO v28.1, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Jobs\-to\-be\-Done Template](https://strategyn.com/jobs-to-be-done-template/) - [Understanding Customer Needs \- The First Step in Innovation](https://strategyn.com/outcome-driven-innovation/understanding-customer-needs/): \Know all the customers’ needs\ \By defining needs as customer desired outcomes\ \
\Defining Customer Needs: MIT Sloan Article\\ - [Finding 1](https://strategyn.com/why-innovation-fails/innovation-front-end/) - [Finding 2](https://strategyn.com/why-innovation-fails/market-selection-innovation/) - [Finding 3](https://strategyn.com/why-innovation-fails/customer-needs-definition/) ## Posts - [What Hidden Segments Exist In Your Market?](https://strategyn.com/outcome-based-segmentation/) - [The Hidden Tax Killing Enterprise Growth](https://strategyn.com/the-hidden-tax-killing-enterprise-growth/) - [The Team Alignment Problem Killing Your Growth Strategy](https://strategyn.com/the-team-alignment-problem-killing-your-growth-strategy/) ## Case Studies - [Hussman](https://strategyn.com/jobs-to-be-done/hussman-case-study/) - [Kroll Ontrack](https://strategyn.com/jobs-to-be-done/kroll-ontrack-case-study/) - [Cordis](https://strategyn.com/jobs-to-be-done/cordis-case-study/) - [Arm \& Hammer](https://strategyn.com/jobs-to-be-done/arm-hammer-case-study/) - [Biofidelity](https://strategyn.com/jobs-to-be-done/biofidelity-case-study/) ## Download Pages - [Transform Your Innovation Process From an Art to a Science](https://strategyn.com/lp/transform-your-innovation-process-from-an-art-to-a-science/) - [The Executive's Guide to Organizational Alignment](https://strategyn.com/lp/the-executives-guide-to-organizational-alignment/) - [Turn Outcome\-Driven Insights into Action](https://strategyn.com/lp/turn-outcome-driven-insights-into-action/) - [Outcome\-Driven Ideation™](https://strategyn.com/lp/outcome-driven-ideation/) - [Outcome\-Driven Innovation](https://strategyn.com/lp/outcome-driven-innovation/) ## FAQs - [How can organizations balance short\-term operational goals with long\-term innovation initiatives with an innovation strategy?](https://strategyn.com/?faqs=how-can-organizations-balance-short-term-operational-goals-with-long-term-innovation-initiatives-with-an-innovation-strategy) - [What role do cultural factors within an organization play in the success of implementing an innovation strategy, and how can these be managed?](https://strategyn.com/?faqs=what-role-do-cultural-factors-within-an-organization-play-in-the-success-of-implementing-an-innovation-strategy-and-how-can-these-be-managed) - [How can companies maintain flexibility in their innovation strategy to adapt to unforeseen market changes?](https://strategyn.com/?faqs=how-can-companies-maintain-flexibility-in-their-innovation-strategy-to-adapt-to-unforeseen-market-changes) - [What are some examples of specific metrics used to measure the success of an innovation strategy?](https://strategyn.com/?faqs=what-are-some-examples-of-specific-metrics-used-to-measure-the-success-of-an-innovation-strategy) - [What are some common challenges companies face when implementing the ODI process, and how can they be overcome?](https://strategyn.com/?faqs=what-are-some-common-challenges-companies-face-when-implementing-the-odi-process-and-how-can-they-be-overcome) ## Team Members - [Martin Pattera](https://strategyn.com/team_members/martin-pattera/) - [Mitch Auran](https://strategyn.com/team_members/mitch-auran/) - [Tony Ulwick](https://strategyn.com/team_members/tony-ulwick/) - [Sabeen Sattar](https://strategyn.com/team_members/sabeen-sattar/) - [Rob Schade](https://strategyn.com/team_members/rob-schade/) ## Testimonials - [Alex Johnson \- Next Generation Systems of Process Automation, Schneider Electric](https://strategyn.com/?testimonial=alex-johnson-next-generation-systems-of-process-automation-schneider-electric) - [Cordis](https://strategyn.com/?testimonial=cordis) - [Kroll OnTrack](https://strategyn.com/?testimonial=kroll-ontrack) - [Cox Automotive](https://strategyn.com/?testimonial=cox-automotive) - [Arm \& Hammer](https://strategyn.com/?testimonial=arm-hammer) ## Webinars - [How to Build Products You Know Will Win](https://strategyn.com/webinars/how-to-build-products-you-know-will-win/) - [Where to Play\. How to Differentiate](https://strategyn.com/webinars/where-to-play-how-to-differentiate/) - [The Jobs\-to\-be\-Done Strategy Matrix](https://strategyn.com/webinars/the-jobs-to-be-done-strategy-matrix/) - [Find Hidden Segments of Opportunity Your Competitors Can’t See](https://strategyn.com/webinars/find-hidden-segments-of-opportunity-your-competitors-cant-see/) - [Why Innovation fails and how to fix it](https://strategyn.com/webinars/why-innovation-fails-and-how-to-fix-it/) ## GreenShift Stylebook - [Greenshift Stylebook](https://strategyn.com/gspbstylebook/greenshift-stylebook/) ## Timeline Block - [JTBD History](https://strategyn.com/timeline_block/jtbd-history/) ## Categories - [Innovation Strategy](https://strategyn.com/category/strategy/) - [Product Strategy](https://strategyn.com/category/product/) - [Learn How To Apply Jobs To Be Done In Your Business](https://strategyn.com/category/jobs-to-be-done/) - [Outcome\-Driven Innovation](https://strategyn.com/category/outcome-driven-innovation/) - [Understand Your Customer Needs By Our Customer Service Blog](https://strategyn.com/category/customer-needs/) ## Client Categories - [Healthcare](https://strategyn.com/jobs-to-be-done/?taxonomy=client_category&term=healthcare) - [Technology](https://strategyn.com/jobs-to-be-done/?taxonomy=client_category&term=technology) - [Animal Nutrition](https://strategyn.com/jobs-to-be-done/?taxonomy=client_category&term=animal-nutrition) - [Tools](https://strategyn.com/jobs-to-be-done/?taxonomy=client_category&term=tools) - [Consumer Packaged Goods](https://strategyn.com/jobs-to-be-done/?taxonomy=client_category&term=consumer-packaged-goods) ## Webinars Categories - [Jobs\-to\-Be\-Done](https://strategyn.com/webinars/webinars_categories/jtbd/) - [Business Growth](https://strategyn.com/webinars/webinars_categories/business-growth/) - [Innovation](https://strategyn.com/webinars/webinars_categories/innovation/) - [Product Strategy](https://strategyn.com/webinars/webinars_categories/product-strategy/) - [Featured](https://strategyn.com/webinars/webinars_categories/featured/) ## Optional - [Sitemap index](https://strategyn.com/sitemap_index.xml)